To maintain the freshness and quality of your loose leaf tea, store it in an airtight container in a cool, dry place away from direct sunlight. This will help preserve its flavor and aroma.

Yes. Every ingredient is a real botanical — a leaf, flower, root, or spice. We use no artificial flavours, colourings, preservatives, anti-caking agents, or synthetic sweeteners. Natural means the opposite of artificial, and we stand behind that.

We don't currently hold blanket organic certification. We hold supplier documentation for every ingredient including pesticide use and country of origin statements. Natural means free from artificial additives — not the same as organic.

Black and green teas come from Sri Lanka, China, and Japan — including Sencha from Shizuoka and Gyokuro-grade teas for our Izu Matcha. Herbal botanicals come from Europe, South Africa, and the UK. Our rooibos is sourced exclusively from the Cederberg region of South Africa — the only place in the world where true Cederberg rooibos grows.

Vanilla & Almond Rooibos contains almond pieces. Our blending facility handles a range of botanicals and spices — while we clean between batches, we cannot guarantee a fully allergen-free environment. Please contact us before ordering if you have a specific allergy: mel@loveleaftea.com or 0793 092 4942.

Yes. Our pouches are kraft paper-based with a foil inner layer — no plastic outer film. Labels and seals are produced by UK-based suppliers. We are actively working toward fully compostable packaging across our full range.